See what people are saying about us!


What Our Customers Say?

Curtis Canella

“Canella Heating and Air Conditioning has been using Custom for years. We have developed a very high level of confidence on their work. Several of us have also used them for our personal vehicles.

Highly recommend them.”

Philip RaZor

“Jeremy, family and staff, were some of the friendliest people I have ever dealt with. I was helping a handicap friend who just bought a van, find someone who could customize a door latch. We found Custom Body Works of Hickory, who was able to design a work around. It was very evident they cared, and were dedicated to customer service. No matter how unusual the job Jeremy, wanted to make sure the job was done, and safe for my friend to drive. Just by the folks at Custom, being attentive and understanding, my friend can now operate and drive his new van securely and independently with confidence. The receptionist (I think her name is Kelly) actually had to reschedule the appointment twice, because of his health issues. She did this with compassion, and kindness…always making sure he was comfortable and well enough to come in.

I just wanted to say thanks, and let people know this is the type place I want my wife, friends, and family to go….again Custom Body Works CARES!!

Thank You”

Jean Shankles

“Great service, very friendly and reasonably priced. My car looks good as new!”

Richard Pence

“I’ve been taking cars there ever since the Hickory Mercedes dealer recommended them over 25 years ago. Their work has always been superior to what I’ve seen elsewhere, and they are great to work with. Highly recommended!”

Joey Santos

“Had an awesome experience with Custom Body Works! They gave me suggestions on how to go about filing my claim, kept me informed through every step of the repair process, and exceeded my expectations in terms of the quality of repairs.”

Pamela Ritch

“Was told to bring car in for a quick repair for compounding and wax on a bump up. In and out in less than 40 minutes. Looks like new. Great job, efficient and a pleasure to work with. All my cars will now go to them if body work needed again.”

Choua Yang

“They did an amazing job on my car! And it looked brand new when i got it back.They cared about my car and called me a week before just to confirm. 🤗 thank you guys!”

Doug Butler

“Little late doing a review. Wanted to see if any problems arose before I posted. My wife wrecked her 2016 Elantra in March with $12000 damage. They were very thorough in their assessment and prompt on the timeline to complete the repair. After the repair they drove it to Paramount to have it inspected for the purpose of the manufacturer’s warranty to be completely honored through the remainder of the warranty. No aftermarket parts were used only OEM parts. When my wife picked up the car, the manager said for us to look the car over and if there was anything we were dissatisfied with let them know and they will take care of it. After examining we found two minor things and they fixed them. We would highly recommend to anyone who wants their repair to be done right to go see them.”

Jason Baldy

“The best service and people!

I had damage done to my vehicle and State Farm recommended Custom Body Works. I was treated like gold from my initial phone call to Kelley and my interactions with Jack and Jeremy, to picking the vehicle up when it was ready. They found a quick appointment time for me, and my car was done well within the time frame they promised! They are honest and genuine people who made my car look like new.”